Modern Slavery Statement for Carpet Cleaning Services
As a leading carpet cleaning company, we are committed to ensuring that our operations and supply chains are free from all forms of modern slavery and human trafficking. This statement outlines our zero-tolerance approach and the steps we take to prevent exploitation in every corner of our business, including subcontractors, suppliers and contract labour used in carpet cleaning and carpet-care services.
We recognise that modern slavery can occur in many forms, from forced labour to deceptive recruitment practices. Our scope covers direct employees, temporary workers, subcontracted carpet cleaners and partners in the supply chain. Key commitments include:
- Zero-tolerance policy towards any form of slavery or human trafficking.
- Supplier audits and due diligence to assess risk.
- Clear reporting channels for concerns and anonymous disclosures.
- Annual review and continuous improvement of our policies.
Our Policy and Principles
We operate a strict zero-tolerance policy that applies to all employees, contractors and entities acting on behalf of our carpet cleaning services business. It is our expectation that every partner and supplier upholds the same high standards. We require suppliers to confirm compliance with anti-slavery and human trafficking laws and to adopt policies consistent with ours. Where risks are identified, we apply proportionate mitigation measures, including contract clauses and enhanced monitoring.
Supplier due diligence is tailored to the level of risk. For high-risk suppliers, we perform on-site inspections and documented audits. Our supplier audit program includes:
- Risk assessments to prioritise scrutiny of labour-sourcing channels.
- On-site checks and documentation reviews of working conditions.
- Remediation plans and follow-up audits where issues are identified.
Reporting and Whistleblowing
We provide multiple reporting channels for workers, suppliers and third parties to raise concerns about forced labour and related abuses. Reports can be made through internal management, a designated HR pathway or an anonymous whistleblowing mechanism. We treat all reports seriously, investigate promptly, and take corrective action where necessary. Confidentiality and protection from retaliation are fundamental to our approach.
Training and awareness are essential to prevention. Employees and operational managers in our carpet cleaning operations receive regular training on how to spot indicators of modern slavery. Suppliers are briefed on our expectations before engagement and are required to deliver equivalent training to their workforce. We promote a culture where spotting and reporting concerns is encouraged and supported.
We continuously monitor performance through key metrics such as audit completion rates, number of concerns reported and remediation timelines. Our remediation process focuses on ensuring victims are supported and that systemic weaknesses are addressed. We seek to remediate harms, preserve victim confidentiality and work with authorities when appropriate.
Governance for this statement rests with senior leadership. The policy is reviewed at least annually and updated to reflect changes in legislation, industry practice and our operational learnings. The review process includes consultation with procurement, HR, legal and operational teams to ensure an effective and risk-based approach.
We expect all parties engaged in our carpet cleaning and maintenance network to share our commitment. Non-compliance may result in contract termination and other remedial actions. Our ongoing goal is to foster cleaner, safer workplaces across the entire supply chain and to enhance transparency in the provision of carpet cleaning services.
This statement is made in good faith and will be published as part of our commitment to combat modern slavery. It is approved by our governing authority and will be reviewed annually to ensure it remains fit for purpose and aligned with our dedication to human rights and ethical supply chain management.