Team member preparing equipment for carpet cleaning services with compliance materials visible

Modern Slavery Statement for Carpet Cleaning Services

As a leading carpet cleaning company, we are committed to ensuring that our operations and supply chains are free from all forms of modern slavery and human trafficking. This statement outlines our zero-tolerance approach and the steps we take to prevent exploitation in every corner of our business, including subcontractors, suppliers and contract labour used in carpet cleaning and carpet-care services.

A close-up image shows a blue plastic cleaning caddy placed on a white surface, containing various cleaning bottles with red, blue, green, and orange caps, likely holding household cleaning products. In the background, a woman with blonde hair, dressed in a light blue shirt and yellow rubber gloves, is engaged in cleaning; she appears to be using a yellow cloth or mop in a living room setting. The room features a grey sofa, some decorative plants, and a brightly lit environment with natural light, indicating a tidy, well-maintained living space in the UK, possibly in or near a town within the postcode area. The scene emphasizes domestic cleaning activities consistent with professional home cleaning services provided by Carpet Cleaning Services, supporting visual context for residential cleaning in the local area.We recognise that modern slavery can occur in many forms, from forced labour to deceptive recruitment practices. Our scope covers direct employees, temporary workers, subcontracted carpet cleaners and partners in the supply chain. Key commitments include:

  • Zero-tolerance policy towards any form of slavery or human trafficking.
  • Supplier audits and due diligence to assess risk.
  • Clear reporting channels for concerns and anonymous disclosures.
  • Annual review and continuous improvement of our policies.

Our Policy and Principles

We operate a strict zero-tolerance policy that applies to all employees, contractors and entities acting on behalf of our carpet cleaning services business. It is our expectation that every partner and supplier upholds the same high standards. We require suppliers to confirm compliance with anti-slavery and human trafficking laws and to adopt policies consistent with ours. Where risks are identified, we apply proportionate mitigation measures, including contract clauses and enhanced monitoring.

A cleaning professional wearing yellow rubber gloves and a turquoise long-sleeved shirt is disinfecting a chrome bathroom tap with a green cloth and a spray bottle. The tap is mounted on a white tiled wall, featuring a vertical strip of small blue square tiles that adds a decorative element to the bathroom. The wall tiles are clean and smooth, reflecting light that gives a bright and hygienic feel to the space. The spray bottle holds a cleaning solution appropriate for bathroom fixtures. The overall scene depicts a meticulous cleaning process in a modern bathroom, highlighting the detailed attention to surface sanitation performed by professional cleaning services, such as those offered by Carpet Cleaning Services, with an emphasis on effectiveness and hygiene typical of high standards in the London area, including postcode inferred to be in the vicinity of W1 or SW1.Supplier due diligence is tailored to the level of risk. For high-risk suppliers, we perform on-site inspections and documented audits. Our supplier audit program includes:

  • Risk assessments to prioritise scrutiny of labour-sourcing channels.
  • On-site checks and documentation reviews of working conditions.
  • Remediation plans and follow-up audits where issues are identified.

Reporting and Whistleblowing

We provide multiple reporting channels for workers, suppliers and third parties to raise concerns about forced labour and related abuses. Reports can be made through internal management, a designated HR pathway or an anonymous whistleblowing mechanism. We treat all reports seriously, investigate promptly, and take corrective action where necessary. Confidentiality and protection from retaliation are fundamental to our approach.

In a brightly lit kitchen area, a woman with shoulder-length brown hair is engaged in cleaning a smooth, light-coloured countertop. She is wearing a white top with a lime green shirt underneath and yellow rubber cleaning gloves, holding a blue microfiber cloth to wipe the surface. The kitchen features a modern, tidy layout with a glossy, cream-coloured work surface. In the background, there are various cleaning supplies and bottles placed on the counter, slightly blurred to keep the focus on the woman and her cleaning activity. The setting appears clean and well-maintained, with a neutral colour palette of whites and light tones, contributing to a fresh and hygienic environment. This image exemplifies professional cleaning practices relevant to domestic kitchen spaces within a typical town in the UK, subtly supporting Carpet Cleaning Services’ expertise in maintaining high standards of cleanliness in residential environments.Training and awareness are essential to prevention. Employees and operational managers in our carpet cleaning operations receive regular training on how to spot indicators of modern slavery. Suppliers are briefed on our expectations before engagement and are required to deliver equivalent training to their workforce. We promote a culture where spotting and reporting concerns is encouraged and supported.

The image displays a collection of cleaning supplies arranged on a reflective surface, including spray bottles filled with various cleaning liquids in blue, yellow, red, and purple, and a yellow sponge. In the foreground, a black and white cleaning brush with a handle lies horizontally. Behind the supplies, there is a small green plastic basket with circular holes, holding a white scrub brush with a yellow handle and other cleaning tools. A blue plastic glove is draped over the basket. The background is a plain, light-colored surface, suggesting an indoor setting such as a kitchen or utility room, indicative of typical professional cleaning preparations that a company like Carpet Cleaning Services might use in residential or commercial environments in or near [TOWN], within the [POSTCODE] area. The setup emphasizes cleanliness, organization, and readiness for cleaning tasks, consistent with professional cleaning service standards in the UK.We continuously monitor performance through key metrics such as audit completion rates, number of concerns reported and remediation timelines. Our remediation process focuses on ensuring victims are supported and that systemic weaknesses are addressed. We seek to remediate harms, preserve victim confidentiality and work with authorities when appropriate.

Governance for this statement rests with senior leadership. The policy is reviewed at least annually and updated to reflect changes in legislation, industry practice and our operational learnings. The review process includes consultation with procurement, HR, legal and operational teams to ensure an effective and risk-based approach.

We expect all parties engaged in our carpet cleaning and maintenance network to share our commitment. Non-compliance may result in contract termination and other remedial actions. Our ongoing goal is to foster cleaner, safer workplaces across the entire supply chain and to enhance transparency in the provision of carpet cleaning services.

This statement is made in good faith and will be published as part of our commitment to combat modern slavery. It is approved by our governing authority and will be reviewed annually to ensure it remains fit for purpose and aligned with our dedication to human rights and ethical supply chain management.

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Carpet Cleaning Services

Statement declaring zero-tolerance for modern slavery in carpet cleaning services, detailing supplier audits, reporting channels, training, remediation and an annual review.

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