Terms and Conditions - Carpet Cleaning Services
Introduction
Welcome to our Carpet Cleaning Services. These Terms and Conditions govern your use of our services. By booking with us, you agree to abide by these terms. Please read them carefully to understand your rights and obligations.
Services Provided
We offer a range of carpet cleaning services tailored to meet diverse customer needs. Our services include:
- Steam Cleaning for deep sanitation
- Dry Cleaning for quick drying times
- Stain Removal targeting specific blemishes
- Odor Elimination to ensure fresh-smelling carpets
Types of Carpet Cleaning Methods
Our methods are designed to provide the best results with minimal disruption:
- Hot Water Extraction: Utilizes high-temperature water to remove dirt and allergens.
- Dry Cleaning: Employs specialized chemicals for a solvent-based clean.
- Encapsulation: Crystallizes dirt particles, making them easy to vacuum.
Service Areas
We proudly serve the following areas:
- Downtown Metropolitan
- Suburban Neighborhoods
- Commercial Districts
Booking and Scheduling
Scheduling your carpet cleaning service is simple and flexible:
Appointment Confirmation
Once you book an appointment, you will receive a confirmation via email or phone within 24 hours.
Rescheduling and Cancellation
If you need to reschedule or cancel your appointment, please notify us at least 48 hours in advance to avoid any cancellation fees.
Payment Terms
Clear and transparent payment terms ensure a smooth transaction:
Pricing and Estimates
Our pricing is based on the size of the area, type of service, and specific requirements. We provide a free, no-obligation estimate before commencing any work.
Payment Methods
We accept various payment methods for your convenience:
- Cash
- Credit/Debit Cards
- Online Payment Platforms
Service Guarantees and Liability
Our commitment to quality is reflected in our service guarantees:
Satisfaction Guarantee
If you're not satisfied with our work, contact us within 24 hours for a re-clean or refund.
Liability Limitations
While we take utmost care, we are not liable for any pre-existing damages to carpets or furnishings. Clients are advised to point out any areas of concern before service begins.
Customer Responsibilities
To ensure effective service, customers must adhere to certain responsibilities:
Access to Property
Customers must provide clear access to the property during the scheduled service time. Delays caused by restricted access may result in rescheduling.
Preparation Before Service
Please remove fragile items, valuable possessions, and personal belongings from the areas to be cleaned to prevent any damage or loss.
Privacy Policy
We respect your privacy and ensure that all personal information is handled securely. Your data will only be used for service-related communications and will not be shared with third parties.
Changes to Terms and Conditions
We reserve the right to modify these terms at any time. Any changes will be communicated to you via our official channels and will take effect immediately upon posting.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which our services are provided. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.